Clear Your Credentialsĭelete all the OneDrive credentials stored by the Credential Manager and check the results. If the problem persists, reinstall your browser or switch to a different web browser. Next, go to Help and select About to check for updates. Then, go to Extensions and manually disable all your browser extensions. If the log-in issue persists, select All time under Time range. Then clear your cache, cookies, and temporary files from the last four weeks. Don’t forget to update your browser as well.įor example, if you’re using a Chromium-based browser, click on More options (the three dots), go to History, and select Clear browsing data. Clear your cache, temporary files, and cookies, and then disable your extensions.
If you can’t log in to your OneDrive account via the web app, make sure your browser is not the culprit. Wait until the company has fixed the glitch. Additionally, go to the Office portal, and check if Microsoft has already acknowledged the login problem.If the login issues affect your OneDrive app, go to and check if you can log in to the web app.
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